TelgeaDevelopers

Markets

The countries you can sell in — how long each takes to provision a line, and which changes it supports afterwards.

Markets

A market is the country a line belongs to — the country code you pass when you obtain a line, and the one /v1/rates prices. It decides which operator carries the line, how long provisioning takes, and which changes you can make afterwards.

This page is the list. Every other page links here rather than repeating it.

MarketAverage time to provision a lineSuspension and data stop
Denmark, France, Netherlands, SpainUnder a minuteSupported
Belgium, Germany5 minutesSupported
Poland, United Kingdom10 minutesSupported
Sweden30 minutesSupported
United States35 minutesSupported
Canada, Norway (not on a headless setup)A couple of hoursNot supported

Canada and Norway are not open to an organization on a headless setup: no Telgea portal, no Telgea app and no Telgea messages to its customers. Such an organization gets 403 COUNTRY_NOT_SUPPORTED when it obtains a line or ports a number in there.

Provisioning times are averages over the last 90 days, not limits: any single line can take longer. Wait for the API to report the line in service rather than a timer.

Port-in dates

The dates a number can be ported in on differ by market: how soon the first one is, and how far ahead the last. They are always weekdays. Each port-in type on GET /v1/port-ins/fields/{countryCode} lists them in executionDate, as the port-in guide shows. Read them from there rather than keeping a table of your own: they change as operators confirm their rules, with nothing for you to deploy.

Adding a market

A market you have not contracted for answers 403 COUNTRY_NOT_SUPPORTED when you try to provision into it. Talk to your Telgea contact to have one enabled.

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