TelgeaDevelopers

Markets

The countries you can sell in — how long each takes to provision a line, and which changes it supports afterwards.

Markets

A market is the country a line belongs to — the country code you pass when you obtain a line, and the one /v1/rates prices. It decides which operator carries the line, how long provisioning takes, and which changes you can make afterwards.

This page is the list. Every other page links here rather than repeating it.

MarketAverage time to provision a lineSuspension and data stop
Denmark, France, Netherlands, SpainUnder a minuteSupported
Belgium, Germany5 minutesSupported
Poland, United Kingdom10 minutesSupported
Sweden30 minutesSupported
United States35 minutesSupported
Canada, NorwayA couple of hoursNot supported

Provisioning times are averages over the last 90 days, not limits: any single line can take longer. Wait for the API to report the line in service rather than a timer.

Markets that take hours

Some operators publish no API, so Telgea integrates with them off-API. Ordering a line, porting a number in, replacing a SIM and ending a plan all work as they do anywhere else — the same calls, the same shapes, the same statuses — but a change takes a couple of hours rather than minutes. Poll on a scale of hours, and never read a long PROVISIONING as a failure.

Markets that do not stop service

Those same markets sell one plan covering the whole country, with nothing to stop short of ending the plan. On a line there:

  • Suspending the number returns 400 and the line stays live.
  • Stopping mobile data returns 422 and nothing changes.
  • Ending the plan works, as it does everywhere.

Port-in dates

The dates a number can be ported in on differ by market: how soon the first one is, and how far ahead the last. They are always weekdays. Each port-in type on GET /v1/port-ins/fields/{countryCode} lists them in executionDate, as the port-in guide shows. Read them from there rather than keeping a table of your own: they change as operators confirm their rules, with nothing for you to deploy.

Adding a market

A market you have not contracted for answers 403 COUNTRY_NOT_SUPPORTED when you try to provision into it. Talk to your Telgea contact to have one enabled.

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