UserPlanCreated

Fired when a user plan is created and provisioning starts. The plan exists but is not active yet: the number and eSIM are still being set up. UserPlanActive follows when the line is in service.

It fires once for each local number the user takes: a user given a second local number gets a second UserPlanCreated when that number starts provisioning.

Payload

{
  "id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
  "eventType": "UserPlanCreated",
  "timestamp": "2026-03-25T14:30:00.000Z",
  "organizationId": "b5e2d7f3-a1c4-4e89-9f6b-3d8a7c5e1024",
  "data": {
    "userId": "d4e5f6a7-b8c9-0123-d456-789012345678",
    "status": "PROVISIONING",
    "localNumbers": [
      {
        "numberId": "f7a8b9c0-d1e2-3456-f789-012345678901",
        "type": "local",
        "phoneNumber": null,
        "countryCode": "DK",
        "sim": null
      }
    ]
  }
}

Each item of localNumbers holds numberId, type (always local), phoneNumber (E.164, or null until the number has one), countryCode, and sim (null until the eSIM exists), as in UserPlanActive.

The payload also carries other fields of the plan. Rely only on the three above: the rest may change without notice. Read the plan itself from GET /v1/user-plans/{userId}.